Terms and conditions
In accordance with French law no. 2004-575 of 21 June on confidence in the digital economy, the following information is provided to identify the company that owns the ‘hotel-vaillant.com’ domain:
Company name: SAS Hôtel Vaillant
SIRET NO.: 91672004800013
Share capital: €97,300
Intracommunity VAT number: FR54916720048
Telephone number: 00 33 3 88 92 09 46
E-mail address: info@hotel-vaillant.com
Users are solely responsible for their use of the services, content, links and hypertext included on this website. ‘SAS Hôtel Vaillant’ is not responsible for the illegitimate use made by third parties of the aforementioned material.
Neither ‘ SAS Hôtel Vaillant ’ nor any other party involved in the creation, production or supply of this site shall be liable for any direct or unforeseen indirect or punitive prejudice, costs, losses or liabilities that may arise as a result of access to or use of this site.
‘SAS Hôtel Vaillant does not guarantee the accuracy of the information contained on this site. Furthermore, SAS Hôtel Vaillant shall not be liable for any damage to or viruses that may infect your computer or any other device belonging to you as a result of using, accessing or downloading material from this site.
Copyright
All audiovisual material, registered trademarks or any element subject to intellectual or industrial property rights included on this site is the property of ‘SAS Hôtel Vaillant’ or has sufficient rights to use it. Reproduction of this material is permitted solely for personal use; any unauthorised modification, reproduction, adaptation, rental, loan, transmission or any other distribution, even partial, remains prohibited.
Privacy policy
‘SAS Hôtel Vaillant hereby informs you that all personal data received via any form on this website will be treated as strictly confidential in accordance with the entity’s confidentiality and security policy and with the French Data Protection Act. This data will be included in a file registered with the Commission Nationale de l’Informatique et des Libertés. The main purpose of its creation, existence or maintenance is the processing of personal data for the purpose of managing accommodation bookings made via this website or for sending promotional communications. The recipients of this information are all the persons attached to, registered with, holders of or collaborators of all the departments and associated entities in which the entity is organised, as well as the official institutions that by law require the transfer. By sending this form, the sender gives his/her consent to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties and that they may contact you by email about matters relating to your stay, for example, to find out about your satisfaction or to obtain comments on your experience at the hotel.
‘SAS Hôtel Vaillant’ informs you that you have the right to access, rectify or delete your data at any time, as well as the right to communicate any modifications or changes that may be made to them. To exercise these rights or for any information, please send an e-mail to: info@hotel-vaillant.com.
Ombudsman
After contacting the complaints department of Hôtel Le Vaillant, 7 rue Ignace Spies – Place de la République – 67600 Sélestat – France, and failing a satisfactory response within 1 month, the customer may refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures are available on his website: http://www.mtv.travel.
Disputes
Pursuant to the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on resolving consumer disputes online, Hôtel Le Vaillant informs you that, in the event of a dispute, Users residing in the European Union may visit the ‘Online Dispute Resolution Platform’ developed by the European Commission, in order to attempt to resolve amicably any dispute arising from the provision of services by Hôtel Le Vaillant. You can access the ‘Online Dispute Resolution Platform’ via the following link: https://ec.europa.eu/consumers/odr/main/
Contact by telephone
Consumers who do not wish to be the subject of commercial canvassing by telephone may, free of charge, register on a telephone canvassing opposition list. For further information, contact
Bloctel
